Reviewing and Accepting a Reservation Change Request

Drew13
Level 1
Austin, TX

Reviewing and Accepting a Reservation Change Request

I got a notification in the mobile app that a guest wants to alter an existing reservation. I clicked on the notification and the Airbnb app opened to my host Dashboard, but there isn't a notification about accepting the request. I then logged in on the website on my computer trying to find it, and still can't.

 

Where are alteration requests found in the host section of Airbnb?

2 Replies 2
Linda108
Level 10
La Quinta, CA

Hi @Drew13  If you do not have a confirmed reservation for this guest, is it possible the reservation is in pending status?  In that case, you might go to your messages for the guest to see if in pending status. 

Jackie112
Level 2
United Kingdom

I had this problem in the app, but the change request was visible when I logged in on

my computer