I had a guest instant book for a checkin today. We have a st...
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I had a guest instant book for a checkin today. We have a strict 4pm checkin time & they showed up at 2:15 saying they chose ...
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By cancelling a booking you will have lost the Superhost regardless.
Hi Patrick, Are you able to reach out to Airbnb and tell them the situation to see what they can do to cancel it for you and also find another place for your guest.
I did that with a guest who continuously sent me emails a week before they were coming telling me things they required from tea upon arrival at midnight to cooking all night and making a full breakfast in the morning. Airbnb graciously found them other arrangements and cancelled with no effect to me. Good luck
Hi Sharon, how did you actually contact Airb&b as I am trying to contact them with regarding the selling of my home and changing all details to the new owners as they are continueing with hosting.
Tina
Hello @Karen230
If you do a search on this forum - contact numbers are shown numerous times. Do a quick search and you will find the UK number.
Thanks