Should I accept this guest?

[雅雯-Anica0]

Hi, i'm a new host from Taiwan, just stared my host since September.

(I'm not a native English speaker, hope you can understand my post's grammer and words)

I got a messege few days ago, she was asking about the weekly discount cuz she didn't know if the price airbnb showed is before or after discount, cuz she wanted to book for 10 days.It was okay, a common question.

But when she is going to book, she used other 2 accounts.

I mean, when she is asking question, she use the account with her middle name, and when she booked, the first 5 days she used an account with her last name and the last 5 days she used another account with full name. Yes, she has three accounts, all of the accounts got Verified ID even offline ID and phone numbers. 

And she even said she is booking for her friend not for herself.

I think it's weird, so I refused her.

Cuz I live with my guest, I want everyting is right.

And today, there is a new account said it's from the "friend" , the weird accounts owner mentioned before.

She said there might have some misunderstanding, she really wants to stay at my place.

But her account even uses a cartoon character photo!

(also, it's not a Verified ID )

She send me 3 or 4 messeges hope I can accept her reservetion.

I haven't reply her, but my friend siad that maybe i'm overreact to them.

So what should I do?

And thank you for reading this!

[Sheri16]

I wouldn't accept them. I would send them a message perhaps saying that you are uncomfortable with multiple accounts being used, and that you wish them the best. 

[雅雯-Anica0]

Thanks for your advice, I replied her just like what you said,

and then, she repied " How can you judge a people by fictional Internet accounts, we never met, and you said my accounts made you uncomfortable?" I think she is ridiculous. How can I trust a person even lied on Internet before we met?

Anyway, I ignore her, don't want to reply her anymore.

[Camilla39]

I wouldn't accept this guest because it's too confuse. I like to make sure that the person I am receiving at my house will be trustable and respectful. 

[雅雯-Anica0]

me too!

[Roz4]

@雅雯-Anica0 Make sure you "decline", not just ignore, otherwise it will effect your response time stats, especially if she made a new enquiry on a different account.

[雅雯-Anica0]

Thanks!

But it's too late, I will remember to decline next time!

[Rosemary12]

Anica

I wouldn't accept this booking either. I won't host anyone who doesn't provide a photo (of themselves) and also on Airbnb's rules and regulations they state that the person booking must be the person staying with you.  Trust your gut instinct, if it doesn't feel right don't accept a guest, especially if they are staying in your own home. I sometimes check a potential guest's Facebook account if I feel unsure.

[Erica24]

HI Anica,

It's not good sign. You should contact to Airbnb and report it. Airbnb bans totally different person stay in the host's place. Applicant should be same person. I think this guest is selling those accounts to someone not her friends. That's why she trid to discount the price to get more money. Also, if stayers stole something in your place, airbnb may not garantee it because you broke their policy. So you'd better to avoid making to stay her. Good luck!