Total cost to guest different in Host and Guest site, please help

Andrew192
Level 1
Paddington, Australia

Total cost to guest different in Host and Guest site, please help

I have sent a special offer to a potential guest of $2352 and host site says total cost to guest is $2566 however amount showing to guest is $2608....why is there a difference of $42

4 Replies 4
Andrew192
Level 1
Paddington, Australia

See my message below, keen for help from anyone

I would contact Airbnb. my guess is that guest is paying in a different currency and it's the 3pct exchange fee. They can avoid this by paying in the matching currency.

“Contact Airbnb: A Community Help Guide - Airbnb Community”

https://community.airbnb.com/t5/Hosts/Contact-Airbnb-A-Community-Help-Guide/m-p/16165#M728
Andrew - see community help guides for many great FAQ
L-J1
Level 2
Phoenix, AZ

I'm having the same problem and can't figure out why there is a $42 difference. Same currency. Have you gotten an answer?

Kelly149
Level 10
Austin, TX

@Andrew192 Fee that goes to abb

they pay it & you don't see it. 

Guest total is always more than what the host sees

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