Unable to remove pre-approval

Emily23
Level 1
United Kingdom

Unable to remove pre-approval

How do I remove a pre-approval from a message thread - there is no button to do this anywhere despite advice in the help centre? I am using a computer (Mac)

 

Thanks,

Emily

2 Replies 2
Marit-Anne0
Level 10
Bergen, Norway

Seems there are a few having the same problem.  It is probably a glitch in the system and you would most likely need help from airbnb CS.

 

 

 

No help from Airbnb "customer service", such as it is. I sent an email over a week ago. No reply received.