Unknown couple(guests) on my site

[Sheila122]

I received an email from Airbnb that a "Maria" group ( and 1 guest) was to recieve a room in Glascow, Ireland.  Maria and guest received a "Congratulations , you're booked" on my site.  My name is Sheila, and that is what My site states.  I don't even know Maria, or the hosts in Glascow!  How did this happen? I informed the hosts of Glascow, and they didn't know how it happened either.  They said that the request came to them like any other request.  Somehow, they cancelled.  I dont know if Glascow hosts, declined "Maria" group, or what?  They (Maria group) booked for May 4-7  2018 for Glascow.  How did they piggy-back on my site?  We're they even official Airbnb guests? What would have happened if they did something illegal, or broke something, or whatever?  Would I have been the first to blame, seeing that it was on my site?  How can I prevent this from happening again.?  Thank you.  So glad they were later declined....Sheila

[Jann3]

Define "My Site"... We don't know what you mean, @Sheila122

[Sheila122]

Hi. By "My site", I mean my personal Airbnb site.

[Ria16]

@Sheila122 How bizarre as Glasgow isn’t even in Ireland.

 Maybe flag Maria so it’s picked  up by the Air staff. 

[Sheila122]

Hi again,,Oops sorry, my bad,,Glascow, UK.  It ws reservation [code hidden](actually states  confirmation on cancellation on top of that code.) Yeah, I still have the email from it.  States that I, Sheila booked on Wednesday, Oct 25, 2017, 3 nights in Glasgow, UK.  May 4- May 7 2018. Also that I am bringing a guest.  Did all that you stated to do, so I hope that it helps.  Thank you,  Sheila

[Branka-and-Silvia0]

@Sheila122

make sure your account is not hacked, read this https://www.airbnb.com/help/article/359/what-should-i-do-if-i-think-someone-has-logged-into-my-accou...

You can check out your Login history and change your password here : https://www.airbnb.com/users/security   

You can Set up notifications here: https://www.airbnb.com/users/notifications/xxxxxxxx  (where xxx are your user number)

[Sheila122]

Thank you for that.  The third one (on the bottome-last one) says "oops, something happened") not a valid page. I hope it doesn't happen again.  I had downloaded pics too from an old computer that had virus problelms.  Maybe that was it? Thank you... Sheila