VRBO vs ABB: Which is a better business partner?

Paul525
Level 1
Tampa, FL

VRBO vs ABB: Which is a better business partner?

I currently list my vacation home exclusively on VRBO. However, since this past January when I started my little venture, VRBO has made some pretty signficant policy changes. I have also peronally found VRBO's customer support (both as an Owner and a Traveller) to be atrocious. 

 

Regardless, I have hit my goals for bookings on VRBO.

 

I am evaluating ABB, and considering exiting VRBO due to their customer service.

 

Would you mind sharing your opinions -- as a host -- of VRBO vs. ABB?

 

With  much appreciation,

Paul

2 Replies 2
Monica4
Level 10
Ormstown, Canada

Oh My! If you thing Vrbo's customer service is bad, just wait until you experience Airbnb's customer service! It is non-existant for hosts. They will always side with guests. The "host guarantee" is a hoax. They only pay out if the story goes to the media....etc.

Branka-and-Silvia0
Level 10
Zagreb, Croatia

@Paul525 

test: how to contact Aibnb? 🙂