Verified I.D. & Instant Book

[Becky26]

I just had an instant booking and the guest openly said they were booking for someone else.  This person is not verified thru the Airbnb network and I am HIGHLY uncomfortable with this reservation.   I want to cancel but I don't want this to affect my rating as a host.   How should this be handled?  

[Regina38]

Report it to Airbnb as third party bookings are not allowed.

[Alice-and-Jeff0]

Third-party bookings are against Airbnb policy and they are in violation.

All of your answers can be found in the Help Centre. Here are the articles for your convenience: 

https://www.airbnb.com/help/article/484/what-is-instant-book 

https://www.airbnb.com/help/article/990/how-do-host-cancellation-penalties-work

For Instant Book hosts only

Hosts who use Instant Book may be able to cancel penalty-free if they have concerns about the reservation or a guest’s behavior. Calendar inaccuracy, confusion about pricing or availability, and extenuating circumstances are not covered by this policy.

If you're an Instant Book host and have concerns about a reservation or a guest's behavior:

1. Go to Your Reservations and find the reservation you need to cancel
2. Click Change or Cancel
3. Select “I’m uncomfortable with the guest’s behavior”
4. Provide a reason for the cancellation

Once you complete these steps, the host cancellation penalties for this reservation will be waived, and we’ll help your guest find another place to stay for their trip.

If it's within 24 hours of check-in, contact us instead.

[Kika1]

ditto