Very fishy Airbnb email

Erin62 · ‎26-09-2016

I got an email that looked very much like it came through Airbnb's server but then didn't show up in the normal text and site message chains I always get for every other message. It was asking a very specific question about a specific reservation but came from a name totally unrelated to the person who made that reservation, and as far as I can tell it isn't someone else in their party. (It's a two person group and I've been given the two names).

Has anyone experienced anything else like this and what does it mean? I'm very concerned.

Sandra126 · ‎26-09-2016

You could ring Airbnb and ask. What does ''very much look like'' mean? Is it similar, or just a bit?

Jiw0 · ‎26-09-2016

I think they just sent you en e-mail through the AirBnB e-mail gateway that hides e-mail addresses?

It used to be that you just got a guest's e-mail (and they got yours) but AirBnB is now using a gateway that hides e-mail addresses. This was one of the sillier changes for the worse in the last couple years, but it results in you getting e-mail that looks like it's from, for example "Xin (Airbnb)" <2dbodx6gmx8ma7eamr254jpc0bldk5h@reply.airbnb.com>

That's nothing to be alarmed about. You can just reply via e-mail, or go back to the AirBnB messaging system and follow up there.