Where is Customer Service?

[Dan132]

I am now into several weeks of, unfortanately, back-to-back bad guests and have contacted Customer Service multiple times. I get the same routine and nothing is being done about these situations. Right now my focus is on how Airbnb is handling issues/complaints. I'm getting nowhere now about a month out!

I've heard that issues have been resovled but since this is my first time dealing with them I'm not seeing it. 

Any new developments with Customer Service?

Dan

[David126]

@Dan132

What are you wanting to resolve with CS?

[Todd-and-Reese0]

 If you choose to request a return phone call from them instead of an email you will get a person and it will be handled much more quickly.  If you email them it could be days.  It really depends on what it is you need from them.