Why is getting the payout initiated so difficult?

Dan58
Level 1
Washington, DC

Why is getting the payout initiated so difficult?

I have my  default settings set up with the Payoneer method of payout but for the second time since i recently started with airbnb.I have had a delay before the payout is processed. Contrary to the website claim that these payouts are initiated the day after the guest checks in, I STILL see my payout as a "FUTURE" payout not a current one.

 

The first time this happened I was successful in contacting tech support to expedite this but now i can't seem to find a link to get to tech support. I don't understand why this shouldn't be an automatic thing and I don't understand why it is so difficult to get tech support on this site!

 

Frustrating!

1 Reply 1
Cynthia68
Level 2
St Petersburg, FL

Hi Dan 

i I am having the same troubles myself. I have been with the Airbnb for years and this is the first time I've seen this particular thing happen. Are used to be able to contact Airbnb years ago but now I find there's no way to reach them at all. Did you eventually get paid? Mine is for $3000 for the month. Cindy