What Hosts are saying

    -it is very important that AirBnb revisit the "transparancy" of the review process ; Reviews should be "weighted" not equal because the impact is NOT equal -a poor Guest review by Host has very little impact as many Hosts do not check "Guest Reviews" when... Latest reply by Tom2387
    We had a guest instant book for 1 night a couple of weeks before her reservation date. She had forgotten to add her +1 guest to the reservation at the time, so requested to alter her reservation which we accepted. The alteration went through and we hosted... Latest reply by Jim472
    What do you do when a guest books, doesn't check in and does not answer messages? We had a very friendly couple book and just never show. Good reviews in their profile but our place is untouched. I sent check in instructions, messaged the next day when no... Latest reply by Sarah977
    We have just completed our first 4 bookings. We used a key safe and a local lady to clean in France. We have discovered that the fist people may have taken the kettle, toaster, all pos and pans, cutlery, utensils and bin from kitchen! Anyone else had this... Latest reply by Mark116
    Hi everyone, we found a listing on Airbnb that has copied our identity, even the exact name. These people are now advertising rooms that they don't have and get people to pay outside of Airbnb. How they do it? I have now idea. But we have proof of it beca... Latest reply by Helen3