Hosting

We have had 2 guests go to an address that we have not listed on our site. For us the correct address comes up once they have booked, but for them the address '8 Canterbury Street' comes up. We cannot see this mistake from our end - can you please help? T... Latest reply by Kathleen22

Hello Airbnb Community, I have struggled with this for sometime and after an interaction last night I thought I would reach out and see what other hosts do with Room in House. I rent a room in my house with access to a shared bathroom and kitchen only t... Latest reply by Lindsey4

His reservation ended 2 days ago, though he left a couple days early on a long term reservation. When I go to Reviews, it says I have no reviews to write. Is there a reason this is happening? Or is it a fluke in the website, in which case, who do I con... Latest reply by Clare0

I recently had to cancel hosting somebody due to the 2016 Brussels bombings (I was abroad, had all the intention of arriving on time to Brussels to give my keys to the guest but my return trip had to be postponed). So I cancelled the trip (I obviously exp... Latest reply by Deidre0

I have a policy of a three night minimum stay, but I now have a two night weekend availability in August, which would I am sure be very popular. How do I advertise that without having to change my policy for all bookings? Latest reply by Frank10

Hi, I recieved this unsettling message from a guest request today. The link is blocked so I've asked them to write it out: Hi Monica,Did you post your studio on (SENSITIVE CONTENTS HIDDEN)? If yes, I'd love to talk to you about subletting it for the summ... Latest reply by Clare0

A guest has sent a booking for two people but there will be four people and a dog. How do I manage this issue? Latest reply by Frank10

Latest reply by Marcus0

I had a reservation request that was subsequently cancelled by email so I did not formally respond and that has brought my response rate down what am I supposed to do in that situation? It has really irritated me as I did respond to her but if I had accep... Latest reply by Marcus0

evaluation for superhost : I am renting 2 apartments. Are they evaluated separately or together ?does only "overall experience "count for the 5 stars evaluation ? Latest reply by Marcus0