Hi - I have a guest who is saying they have a confirmation for a stay however I never received a booking, only an inquiry. The guest has a confirmation code however I see nothing on my end other than a pending inquiry. Has anyone come across this or do...
Latest reply by
Mckinze0
I had a room in my home previously listed and had lots of great reviews. I'm now offering the downstairs area I used to occupy as the rental space and for some reason, the old reviews of my space (Welcome to My Home, the old listing) aren't attached to m...
Latest reply by
Dave-and-Deb0
I keep having potential guests contact me thinking that they are renting my whole apartment. I can usually figure it out from conversation with them before they book and so they ussually they change their mind. I have one late tonight however who I did no...
Latest reply by
Dave-and-Deb0
I posted pretty quickly and before putting up pictures, a guy really wants the room - i think my price was set too low. I haven't approved him yet but he has officially requested the room. I just posted pictures and added a deposit and cleaning fee and I...
Latest reply by
Dave-and-Deb0
I have a strict cancellation policy and instant book is turned on. A guest booked my listing and then later requested a checkin time of around 1am, far past when I usually go to sleep. Should I give the customer a full refund or keep 50% as the strict boo...
Latest reply by
Dave-and-Deb0
Hi guys I would Like osme Advice I have 3 Rental propertys, Last week a guy stole money and Had drug and sex Partys and damaged a lot of items in 1 Apartment - Instant BookToday My cleaner found 2 Syruniges with Blood on Them and Towles and Sheets - Insta...
Latest reply by
Monica4
Should I accept a teenage male guest with no references? Anyone had experience with younger guests? My house rules say no parties - however I am not on site and will worry about my place.
Latest reply by
Linda0