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cancellation fees

Does airbnb charge for cancellation fees 30 days prior to the guests' arrival dates?

Created 14-12-2018 | Latest reply 15-12-2018 by Ricardo85

in London, United Kingdom

How to contact another host w/o creating an inquiry

A million apologies if this is a stupid question or (worse!) if it has already been addressed. Q: Is there a way to contact another host without going through the farce of choosing dates/creating an inquiry? Is there a way to simply send a plain old mess... read more

Created 03-10-2018 | Latest reply 14-12-2018 by Sarah977

in KCMO, MO

Hosting Ultra Orthodox Guests

Well, after 4-5 years of hosting on this platform, we had a first. We hosted a family of ultra-orthodox guests in our Airbnb. They did not make us aware of their religious requirements prior to their arrival and we were constantly caught off guard regardi... read more

Created 09-12-2018 | Latest reply 14-12-2018 by Sarah977

in Philadelphia, PA

my first bad guests

i am new as a host to airbnb we just have our 2nd guests staying the problem is we are letting an entire lg home, this morning we went to put some more chemicals in the pool and there should of been 2 adults and 4 children and there would of been atleast ... read more

Created 14-12-2018 | Latest reply 14-12-2018 by Helen3

in Kerikeri, New Zealand

Airbnb keeps on screwing up my listings. What can I do?

We have four listings in Japan and all of them have proper hotel permit/license to operate. Last month, a guest told us he cannot find our listings anymore when he tried to look for room pictures. We checked with Airbnb and they said our listings were del... read more

Created 14-12-2018

in Los Angeles, CA

Co-host anomaly

Hi All, We have a propery in Hobart, Tasmania and have had our co-host inform us to stop co-hosting the property in 3 weeks time (as he has found a full time employment). He has done a reasonable job and we wanted to explore what are our options going for... read more

Created 09-07-2018 | Latest reply 14-12-2018 by Elly22

in Lenah Valley, Australia

Airbnb Cannibalizing Its Own Marketplace...

So while we're all over here stressing and obsessing about the horribly abusive Airbnb ratings and review system, and selling our souls to cling onto to the utterly worthless Superhost Status, here's what's been happening in the real Airbnb world. "Valued... read more

Created 13-12-2018 | Latest reply 14-12-2018 by Rosemarie9

in Dublin, Ireland

Case manager contacting me on behalf of potential guests ? Why ?

Hi hosts, this ever happened to you ? Here is the message i received : «I am one of the Case Managers from Airbnb. I hope this message finds you well.First and foremost, I would like to thank you for choosing Airbnb to share your lovely home with our gues... read more

Created 14-12-2018 | Latest reply 14-12-2018 by Kim87

in Montreal, Canada

Airbnb canceling reservation without speaking to host

So I had a guest reserved all weekend, one of the biggest reservations of this month. Later when I checked his profile I saw that guy obviosly had some problems. He complained about people who rented their apartments and lived in basement. Which does not ... read more

Created 13-12-2018 | Latest reply 14-12-2018 by Pete28

in Huntington Beach, CA

Having Difficulty Leaving Reviews as a Host

I am very new to hosting, but I have had a few guests in the last few months and had no difficulty leaving reviews for them. I had a repeat guest arrive last Wednesday for a family member who was in hospice care. She booked for four days, decided to sta... read more

Created 13-12-2018 | Latest reply 14-12-2018 by Susan1404

in Covington, GA

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