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Airbnb asking guests if they have a pet, service animal, ESA.

Huge problem for me and for many others.Airbnb is now asking guests if they have a pet, service animal, or ESA.People do not realize that an ESA and a service animal are two totally different things.ESA's do NOT have the same rights as a service animal.An... read more

Created 04-02-2022 | Latest reply 15-05-2022 by Heidi639

in Charlotte, NC

Florence Tourist Tax

Hi, I'm new to hosting. My apartments are in Florence, Italy. I have been collecting the mandartory 2,50 euro city tax. My question is, where do I turn it in and how frequently must it be turned in? I can't find any information online about this. Thanks i... read more

Created 14-06-2017 | Latest reply 15-05-2022 by Christine3303

in Florence, Italy

I'd just like to publicise how AIRBNB are taking forever to payout.......

I had a rental that arrived on 28th December, so i should have been paid on the 29th December. Nothing arrived. January 2nd or maybe 3rd they said i needed to update my bank details (which haven't changed in 30 years!). So i update my bank details with th... read more

Created 07-01-2020 | Latest reply 14-05-2022 by Mindel1

in London, United Kingdom

How to reply to review with guest complaint about noise after stay

I received the following review (1 star ratings for location and value, 5 star for all else; my listing had a 5 star overall rating prior to this) from a guest with no complaints during her 2 night stay: "This was a charming, cozy house and the host was p... read more

Created 11-05-2022 | Latest reply 14-05-2022 by Kristina46

in Cincinnati, OH

Guest Screening Best Practices

Hello Community; I am a new AirBnb host but come with 4 years of experience hosting au-pairs/live-in nannies so I leveraged some screening practices from that into my AirBnb hosting. I do Instant Book but on my “Greeting” I have a questionnaire that gue... read more

Created 18-03-2019 | Latest reply 14-05-2022 by Linda-And-Eddy0

in Taylorsville, UT

airbnb blocked dates awaiting guest ID verfification

Last Sunday the calendar of one of my listing was blocked pending ID verification of a guest. I am now aware, it is AIRBnB-s policy to do this for 12 hours to offer the guest the possibility to comply. However, 20 hours later my calendar is still blocked.... read more

Created 25-04-2022 | Latest reply 14-05-2022 by Dawn811

in Olhão, Portugal

Change regular listing to a unique stays listing

Has anyone been successful in converting their listing from a normal listing to a unique stay listing. I have a few listings that now qualify under that category where it was not available at the time of my original listing. Its been well published that p... read more

Created 17-12-2020 | Latest reply 14-05-2022 by Angelique133

in Tampa, FL

Offer Value Listings search filter instead of Value Ratings

Just a suggestion. Airbnb could offer a search filter for Value Listings. These could be at or below Airbnb's reccomened pricing. While it may not be perfect for everyone, this could replace the Value sub rating in the reviews. This could also be applied ... read more

Created 19-03-2022 | Latest reply 14-05-2022 by John5097

in Charleston, SC

Do you let guests receive mail?

I have seen other threads on this subject, but dealing more with scams and fraudulent activity conducted by guests, e.g. regisering businesses, bank accounts, social security etc. at the host's home. Of course, those are situations we all want to avoid (... read more

Created 14-03-2019 | Latest reply 14-05-2022 by Huma0

in London, United Kingdom

117

Still No Payment

I discovered last Tuesday that I had not been paid by the ABB for the guest who was staying. I promptly contacted ABB and was told that this would be resolved promptly. It is now Sunday and I have yet to receive any communication from ABB beyond a "you'll... read more

Created 15-09-2019 | Latest reply 14-05-2022 by Summit-View0

in Columbia Heights, MN

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