Hosting

Hi, I offered late check out as a courtesy to my current guest (extra 3 hours). The guest decided to stay longer than that (6 - 7 more hours). In fact, she has not leave yet. My question is: I keep sending her messages regarding the check out, and Airbnb ... Latest reply by Victoria567

I have just found out from a review that my guests are charged a £20 cleaning fee. Only thing is I haven’t set one so I’m confused. Could anyone help please? Thank you. Latest reply by Jane772

What notification needs to be turned on to receive notifications (email and / or SMS) of alteration/change requests? Latest reply by Ryland2

Hi guys, hope you are having a very nice week with many bookings. I am a new host and set up my first profile on Aug 10, this year and the second my profile went online, I had three bookings for 17 days in a row. All 3 left nice reviews about the host (me... Latest reply by Ella86

Hi, Our very first guest has messaged this morning to request that their 15 night stay is postponed by 3 weeks. This is 24 hours before they were due to arrive and we had set the strict cancellation policy. The guest has no reviews but communication so fa... Latest reply by Victoria567

Hi thereI'm a fairly new host, 6 months now. I need to write my first negative review about a guest who stayed recently and decided to cancel.Issues wereShe said she accidentally made a booking for an extra day and wanted a refund for that day............... Latest reply by Victoria567

After a very reasonable August, suddenly no interest shown in our listings at all, this cannot be good, must have done something wrong!Looking on Airbnb I realise they are not showing up in the searches and the map has disappeared just 100s of pictures bu... Latest reply by Victoria567

Perhaps I've missed it before, but now the full price is shown up front during search with a breakdown of service fee etc. Its a stark reminder of the over 15% fee that Airbnb itself tacks on for its services... Latest reply by Victoria567

A local TV station has contacted me about doing a story on local airbnb's. Has anybody had any experience with this Latest reply by Lisa723

I have published a wrong listing, how can I deactivate the listing, I cannot find the Manage listing on my screen? Latest reply by Letti0