I have been trying to get Airbnb to simplify the process for a guest to add an internationally recognised government ID document to their profile, when they have already had their ID verified by some other means e.g. Personal info / Sesame credit (!?) / ...
Latest reply by
Anna33
I do not like the idea of my calendar being blocked out for 4 days whilst the last member of a group gets around to paying their share of th deposit, with no compensation for possible lost bookings & my cancellation policy doesn't apply! Which eejit thoug...
Latest reply by
Ann383
Hi, Last year I had tons of bookings in April more than I could accept. This year I have next to none for the whole month. I have great reviews and nothing my end has changed. Has anyone else experienced this? Wondering if it could be that AIRBNB has ...
Latest reply by
Jane267
So I wake up to an Airbnb scolding and a frantic text from guest who arrived at 1:00 am and could not gain entry. My Catholic guilt blames my failing mental faculties. "How was I so unaware?" I triple check my to-do list neurotically.Turns out guest ask...
Latest reply by
Rosemarie9
Just took a booking from someone arriving today in one of my double rooms for 1 person/1 night. In their into message they mentioned "we". As I charge a little extra for additional people I sent my usual confirmation message "Thanks for booking for 1 pers...
Latest reply by
Linda108
Hi,I've got a booking yesterday for 1 person and it seemed to me that it will be more than one person coming.So, I asked a question instead of just accepting the booking.Got an answer it will be two persons.So I informed the guest he needs to change the b...
Latest reply by
Jelena3
I have a guest who booked with us saying that they have a service dog. Fine you can bring your service dog, but I need documentation showing it’s a service dog since we already have 2 pets in the home which is the max allowed by the HOA. The guest sent ...
Latest reply by
Alexandra316