Hosting

The first floor of our townhome has two guest suites with private entrances that we're currently renting to a family of 6. It's their first time using airbnb. I was woken up at 7am by very loud violin practice going on for an hour. Our house rules say qui... Latest reply by Jan384

Our house riules specify 'no visitors' as we have had problems in the past with strangers apearing in our home. What should I do? Latest reply by John1080

We are hosts who like to provide additional check-in instructions besides just the standard ones available. How can we do this or have flexibility in this area? We added pictures to provide details for guests during check-in, but now we can't find their s... Latest reply by Letti0

I have been trying to get Airbnb to simplify the process for a guest to add an internationally recognised government ID document to their profile, when they have already had their ID verified by some other means e.g. Personal info / Sesame credit (!?) / ... Latest reply by Anna33

I do not like the idea of my calendar being blocked out for 4 days whilst the last member of a group gets around to paying their share of th deposit, with no compensation for possible lost bookings & my cancellation policy doesn't apply! Which eejit thoug... Latest reply by Ann383

Hi!Does anyone have the statistics of average guests per night? I'm asking this to create a new property.Thank you. Latest reply by Rasmus19

Hi, Last year I had tons of bookings in April more than I could accept. This year I have next to none for the whole month. I have great reviews and nothing my end has changed. Has anyone else experienced this? Wondering if it could be that AIRBNB has ... Latest reply by Jane267

I have received a booking and it says confirmed but I did not confirm it? Latest reply by Séan1

So I wake up to an Airbnb scolding and a frantic text from guest who arrived at 1:00 am and could not gain entry. My Catholic guilt blames my failing mental faculties. "How was I so unaware?" I triple check my to-do list neurotically.Turns out guest ask... Latest reply by Rosemarie9

Just took a booking from someone arriving today in one of my double rooms for 1 person/1 night. In their into message they mentioned "we". As I charge a little extra for additional people I sent my usual confirmation message "Thanks for booking for 1 pers... Latest reply by Linda108