What hosts are saying

    I have been trying to get Airbnb to simplify the process for a guest to add an internationally recognised government ID document to their profile, when they have already had their ID verified by some other means e.g. Personal info / Sesame credit (!?) / ... Latest reply by Anna33
    I do not like the idea of my calendar being blocked out for 4 days whilst the last member of a group gets around to paying their share of th deposit, with no compensation for possible lost bookings & my cancellation policy doesn't apply! Which eejit thoug... Latest reply by Ann383
    So I wake up to an Airbnb scolding and a frantic text from guest who arrived at 1:00 am and could not gain entry. My Catholic guilt blames my failing mental faculties. "How was I so unaware?" I triple check my to-do list neurotically.Turns out guest ask... Latest reply by Rosemarie9
    I have a guest who booked with us saying that they have a service dog. Fine you can bring your service dog, but I need documentation showing it’s a service dog since we already have 2 pets in the home which is the max allowed by the HOA. The guest sent ... Latest reply by Alexandra316