Hosting

Why is it possible for a guest to review my space and give me 5 stars in every category and then a 4 overall. Doesn't that seem ridiculous? When I review a guest, if I give them 5 in all three categories, it automatically rates them a 5. Why do we, as hos... Latest reply by Ryan368

I had a guest who inquired at 10:49 am for the same day. It was accepted at 2:10 and reservation was confirmed at 2:11. I turned down someone who wanted the unit around 6:00 telling them I had a guest coming, he never showed or canceled. Next day receive... Latest reply by Letti0

Hi, Please can someone advise. My lasts guests are black mailing us with an official complaint to AirBnB. There have been issues with the shower during their stay. We received advise from a plumer and gave them use of our own shower which we have never... Latest reply by Letti0

Hello! I need help... I 've already published my listing on airbnb (and I can see from the settings that it's already listed), and I asked my friends to view it, and it seems like they cannot open the listing, as it says "This listing is no longer availa... Latest reply by Sarah977

Hi,I have recently had to send a couple of money requests to guests who forgot to pay for a number of add on services provided during their stay. I have sent the request through the Send or request money button and after that I haven't heard anything abou...

The main issue I have is with check in, the app is super clear with how to get to an apartment, by having an icon that says 'directions', a map function which is interactive and there is a big tappable element that says 'begin check in'*. There are three ... Latest reply by Jessica875

I am delisting my property from all sites as from today.

**[Guest] The interior was dirty and smelly with a variety of musty/moldy and chemical smells which caused me to start coughing almost immediately. The mattress and box spring are on the floor and old and dirty. The pillow appears ancient-also dirty. The ... Latest reply by John1574

I'm trying to decide whether to host on AirBnB. The website shows me an estimated income for my property. In my city, AirBnB collects a tax automatically when guests book. Is the estimated income shown an estimate of what I would actually get after the au...

I recently encountered an abusive guest. The guests came in, had a party in violation of the house rules (you can tell there was a party as there were a lot of beer cans and bottles left and a huge cluster of trash for the number of the guests for a shor... Latest reply by Mae8