What hosts are saying

    Hi,I've got a booking yesterday for 1 person and it seemed to me that it will be more than one person coming.So, I asked a question instead of just accepting the booking.Got an answer it will be two persons.So I informed the guest he needs to change the b... Latest reply by Jelena3
    I have a guest who booked with us saying that they have a service dog. Fine you can bring your service dog, but I need documentation showing it’s a service dog since we already have 2 pets in the home which is the max allowed by the HOA. The guest sent ... Latest reply by Alexandra316
    Why is it possible for a guest to review my space and give me 5 stars in every category and then a 4 overall. Doesn't that seem ridiculous? When I review a guest, if I give them 5 in all three categories, it automatically rates them a 5. Why do we, as hos... Latest reply by Ryan368
    I had a guest who inquired at 10:49 am for the same day. It was accepted at 2:10 and reservation was confirmed at 2:11. I turned down someone who wanted the unit around 6:00 telling them I had a guest coming, he never showed or canceled. Next day receive... Latest reply by Letti0
    Hi, Please can someone advise. My lasts guests are black mailing us with an official complaint to AirBnB. There have been issues with the shower during their stay. We received advise from a plumer and gave them use of our own shower which we have never... Latest reply by Letti0
    Hello! I need help... I 've already published my listing on airbnb (and I can see from the settings that it's already listed), and I asked my friends to view it, and it seems like they cannot open the listing, as it says "This listing is no longer availa... Latest reply by Sarah977
    Hi,I have recently had to send a couple of money requests to guests who forgot to pay for a number of add on services provided during their stay. I have sent the request through the Send or request money button and after that I haven't heard anything abou...