Hosting

I had a guest in July who caused damages of several 1000 USD in my flat. As he disputes parts (but not all of it), I involved airbnb via the resolution center IN JULY, with NO REPLY. A few weeks later I sent them a separate message with all deatils, again... Latest reply by Alexandra316

She has been a member for nearly a year and talks about not having had any problems when uploading her id for other hosts - but she has no reviews. I was wondering if I should ask her where she stayed and would she mind if I contacted them? What do you th... Latest reply by Elaine701

I am struggling with whether I can stick with Airbnb as a host. Perspective is greatly appreciated. I have a few concerns with the Airbnb model (as a renter, I recently had to clean a "superhost's" toilet, sinks and shower before I could use them), but t... Latest reply by Rebecca181

I am posting this because there have been some truly mind boggling party threads with hosts left holding the bags while guests are free to re-book with others and impugn with bad reviews. Until Airbnb does something about this, maybe we can share knowledg... Latest reply by Elaine701

I just set up my rental on Airbnb. I've been renting our vacation home for 10 years, but have used other platforms.My listing shows 6 beds!! I do NOT have 6 beds. I can not figure out how to change this? When I go to edit my listing, it only shows 2 bedro... Latest reply by Farid116

Have one house dedicated to Airbnb, and of course few carriers and exorbent rates for homeowners insurance. Any suggestions out there? Central Florida area, Latest reply by Nelly35

Hello, we have been hosting for 12 months now and for the first time we've had staining to our linen to the point that it has to be replaced.We do not have a security deposit in place. Any suggestions on how to deal with this now? Obviously we will add t... Latest reply by Mike-And-Jane0

Hi fellow hosts! I'm new to the community and just started hosting my first unit (with help from a management company).I'm looking for a cleaner who can handle the quick turnarounds 7 days a week. We're currently using two different cleaners with limited ... Latest reply by Crissy17

I have 10 units on my property and only have one listed on ABNB, When I have guests check in they are required to give a current credit card detail , This gives me security and guests sign an authorisation to allow deductions should any major damage occur... Latest reply by Christine1927

Recently, we had a booking with a female by the name, let's say LISA. Lisa booked for herself and three other girls. (Let me also add that we have a perfect 5.0 listing and live in home valued at close to one million dollars.) LISA arrived but now her n... Latest reply by Roxanne69