I understood Superhost status gave me special quick access to customer service department. Is there a special number or email address I should be using? Emails tend to take days and I need a problem fixed up now.For those thinking they may be able to he...
Latest reply by
Daniel601
Hello all, How's it going? Hey, I need advice. I have had just an alteration request that changes a booking from a 3 night stay to just 1. We have a minimum of 3 nights due to the expense that implicates each stay in our place. I have not accepted the re...
Latest reply by
Rachael26
I had a guest that made me consider never hosting again. I gave them a bad review, but is there somewhere else I can report them to Airbnb? They left a single razor blade in the bathroom (looked like it was used for drugs) and a needle in the pillow case...
Latest reply by
Gerry-And-Rashid0
Had well over 100 Airbnb login notifications. Anyone else have this problem last night. My phone kept dinging for hour. I called the help line and it kept me on hold for over an hour. This girl is not very happy right now.
Latest reply by
Sandra431
I am an Owner of a property in Malta and I live in France. I appointed a property manager in Malta to handle the Primary hosting.However, since the Property manager is listed as the Admin and I am listed as a co-host my the problem is that I cannot see t...
We have experienced our first strange booking. A young single woman booked in for 3 nights supposedly with her brother. She arrived with a female friend but no luggage and a male arrived later and separately, also without luggage. Over the time theynwe...
Latest reply by
David126
I have recently had a guest inquire about a 61 day stay requesting a quote. I offered them an exceptional 65% off rate for the stay. After numerous reservation changes, the stay dwindled to 36 days. I was forced to reject other quests on all the dates ...
Latest reply by
Ana177
If a new guests who just sign up has a $40 off code or credit, does this come off of our rates if booked with our bnb or does airbnb cover that?
Latest reply by
Gerry-And-Rashid0