What hosts are saying

    Catherine257
    Hosting

    Cancellation

    Hi,I had a booking which happened automatically (even though I don't recall having set it as automatic). The guest cancelled tonight which is 4 days before the booking would have started. I got her to cancel, so as not to get penalties, but she said I can... Latest reply by Catherine257
    Claire158
    Hosting

    cancellation

    I would like to make a comment on 2 previous cancellations that I had to make so that potential guests are not 'put off'. The first cancellation was because the guest wanted to change her date so I cancelled to allow her to do this but it looks bad on me... Latest reply by Ana7
    Andrea352
    Hosting

    Enforcing House Rules

    I recently rented my beach cottage for a week to three people with a dog. My rules clearly state that dogs are to be crated when left unattended. I had to go check on the exterior of the cottage because a hurrican was approaching. The guests car wasn't... Latest reply by Annette33
    Lily30
    Hosting

    Share a rude guest experience

    Hi there, I would like to share a very bad guest expericence. I have met so many amazing guests and receive 99% five start reviews, but this one i can only said he should learn how to RESPECT a person. I gave a very clear direction but they went to the wr... Latest reply by Lily30
    Michael-and-Sonya0
    Hosting

    Refund for guest

    Hi, I had to cancel a booking for our listing. AirBNB notified me that the guest had been fully refunded - 2 weeks ago. The guest has just contacted me for a 3rd time to ask when they will be refunded.Who can they contact to get details of the refund? ... Latest reply by Aurora15
    Chayuth0
    Hosting

    PLEASE HELP!! How do I find my Individual Tax Identification number (ITIN) as a non-resident?

    I hosted my room last year and 30% of my income was withheld by the US government. Now I'm filing a tax return and it asks for either my Social Security Number or my Individual Tax Identification number (ITIN). Of course as a student I don't have the SSN.... Latest reply by Lizzie
    Jon19
    Hosting

    Photographer reshoot

    Hello, Afer a year, my property has had some amazing transformations. When the AirBnB Photog came the first time, she did a great job with what was here. Since all the rooms have been upgraded, I can no longer use those pictures and my pictures are horrib... Latest reply by Robin81