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‎04-07-2017 11:17 PM
Jayanta0
Level 1
‎04-07-2017 11:17 PM

booking

Hi, I've a guest who seem to have paid and in the meantime I've pre-approved the booking. The reservation does not appear in "Upcoming Reservations". Any clues how to sort out please?

‎04-07-2017 11:17 PM
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‎04-07-2017 11:48 PM
Helen3
Top Contributor
Bristol, United Kingdom
‎04-07-2017 11:48 PM

If you received a booking confirmation and the dates are blocked in your calendar then you have a booking.

 

If you have just pre-approved a stay they have 24hrs from when you did this to confirm their booking.

‎04-07-2017 11:48 PM
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