building delay

Pieter28
Level 2
South Africa

building delay

Hi

 

I own an aprtment in the building and the building works has been delayed, i have two issues:

1) i had to cancel a booking as the apartment will only be ready after the original booking, can i ask for extenuating circumstances review?

 

2) there will still be builders on site to do finishing works to floors above mine, should i cancel all the bookings i already have or make guests aware of this fact

 

thanks in advance for your help!

 

1 Reply 1
Marie405
Level 10
Taguig, Philippines

Hi @Pieter28, cancelling the rest of your bookings will hurt your listing badly.  I suggest just inform your guest about the ongoing works - you might get a bad review for it but it's still better than the punishment you'll get for cancelling.