Yesterday a woman contacted me and said her booking had fallen through at the last minute and could I host her that night. I read the 4 reviews on her (all positive) and agreed.
As soon as she arrived, I felt I didn't trust her. She immediately asked if she could stay another night but I said no. In the evening, when I showed her the beigels I had bought her for breakfast, she practically snatched them out of my hand and started eating them, saying she hadn't eaten all day. She talked non - stop, telling me endless confusing stories about her housing situation.
I told her she needed to leave by 4 the following day. When I came home at 3.45, she was still here and asked again if she could stay. I said no. She started telling me a long winded story about someone who owed her money and was going to pay her this week but that she was £10 short for tonight.
I very firmly asked her to leave and she finally did.
I believe this woman is a) homeless and b) has mental health issues. I am hugely sympathetic to these issues but not as an airbnb host.
I am not sure what to do as I feel she is a risk to airbnb hosts but am not sure what I can say in a review of her. Would appreciate advice on this