guest overstays

in
Los Angeles, CA
Level 2
522 Views

guest overstays but doesnt change the reservation

2 Replies

Re: guest overstays

in
Spring, TX
Level 10
Send your guest an email via Airbnb thread and let know he must pay for extended stay. Then go to calendar with his dates and make the change and submit to guest to approve and Airbnb will add charge. If he doesn't approve within a couple of hours, call Airbnb and tell them to charge him double. Some guest will drag it out so you have to let Airbnb do the persuading.

Re: guest overstays

in
Homer, AK
Level 1

How do I contact Airbnb? I can't seem to find a contact number using the app. Thanks 

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