paying back guests

[Élisabeth0]

Hi, I would like to reemburse guests that were deprived of water because of a broken part off of the heating cable of the water pipes -  I must to shut down the water system for a few days.  Thanks for your help.

Élisabeth

[Marit-Anne0]

Ypu would need to reimburse through the resolution center.

[Helene0]

Hello @Élisabeth0,

Your post has been redirected to the English Community Center, where more hosts will be able to answer you, though @Marit-Anne0 has a point, every refund (or issue with a booking) should be done through the Resolution Center.