price currency on website

[Robin93]

Hi all, I'm told by a guest that my listing is appearing in the wrong currency, but on my viewing it is correct. Does this need to be fixed her end or by airbnb?

Robin

[Lawrene0]

@Robin93, people see the prices in whatever currency they have set. So if she is seeing yours in a different currency, it means her currency is set to something other than yours. For instance, I see your price in Canadian dollars because I have my currency set to that. I see everyone's price, no matter the country, in my own currency. 

It is nothing to worry about. If she has her currency set to something other than she wishes, tell her she can change it in the grey area at the bottom of her dashboard. There is a dropdown for language, and one for currency. 

[Robin93]

Thanks so much for your quick response! I thought there would be a simple explanation!

robin

[Andrew90]

As hosts we do not handle the transactions have the guest contact Airbnb


https://community.airbnb.com/t5/Hosts/Contact-Airbnb-A-Community-Help-Guide/m-p/16165#M728