seasonal pricing not matched with booking

[Bob-And-Brenda0]

Hi, I am running into a problem with the price setting for the summer.  

I have received a booking for July BUT it is at today's prices even though I changed the seasonal pricing sometime ago.  

Any idea's on how to solve?

Brenda

[Luis-and-Tati0]

Hi @Bob-And-Brenda0

if you already accepted the reservation you always can go to the resolution center and ask for the extra payment explaining the problem, you could sound a little rude but it's 50%-50% chance they will accept...
If you did not accepted you can decline the booking and change the price... or decline and send a "special offer" to your guest with the correct price...
But settings, including prices, are part of the many glitches on Airbnb... Most likely this is one of them... When I change my prices check and double check to make sure it worked...

Luis