Hosting

Custom List Message Item

airbnb allowing other platforms to book my listing

I am using airbnb only, not other platform, to list my bnb, not even my own website. Then I discover that Homestogo is using my listing photos that I snoozed with airbnb to lure people and actually I was able to book my daughter's airbnb listing through h... read more

Created 30-09-2020 | Latest reply 10-05-2022 by Lisa-and-Ben0

in British Columbia, Canada

Convincing HOA to allow Airbnb

I have been hosting on Airbnb for a while. My homeowner association prohibits rentals of less than one year. My HOA's property manager give me a courtesy notice few months ago to tell me to stop. I didn't, though, because I never got complaints from neigh... read more

Created 06-11-2016 | Latest reply 10-05-2022 by Daryl94

in Palo Alto, CA

Pet-Friendly Hosts...How do you collect a pet fee?

I am just curious as to the different ways hosts collect pet fees. After realizing it's easier to get a guest to accept a refund (via change reservation) than it is to request extra money, I build my pet fee into the cleaning fee and simply change the res... read more

Created 30-07-2018 | Latest reply 10-05-2022 by Monique897

in Wilmington, NC

infant booking

Hi Community I have an instant booking for 2 adults and 2 children one five and one one year old. The guests have booked as 2 persons plus one child and one infant but have only paid for 2 persons. I have asked them to change their booking to four perso... read more

Created 14-12-2016 | Latest reply 10-05-2022 by Konstantinos0

New Airbnb Infant Policy

Babies are louder, smellier and they often break things. So why has Airbnb decided not to let hosts charge for the worst guests?Due to airbnb's most recent pricing decision I will be denying all requests from people with children who will be staying for f... read more

Created 28-03-2017 | Latest reply 10-05-2022 by Konstantinos0

in La Mesa, CA

112

bad guests

BAD GUESTS! We had really bad guests in our house and left a huge mess and I was left with a large cleaning bill . They drank all night left the house a total mess! The pizza left in the oven. The house rules stated eating/drinking only in the first floor... read more

Created 17-04-2022 | Latest reply 10-05-2022 by Shih-Ting0

New Superhost criteria – unfair to long-term hosts

This is just a vent -- I don't think there is anything I can do about it The new Superhost criteria seems unfair to Long-Term hosts. We will lose our Superhost 1st April due to the following new criteria: Host 10 stays in the past year (or 100 nights ove... read more

Created 25-02-2022 | Latest reply 10-05-2022 by Emilie

in Carlsbad, CA

Where can we propose feature requests?

Is there a place to suggest or track new host-facing features? The host interface has been largely unchanged for years and the UX is becoming unbearable. For example, clicking on my Dashboard shows: - The reviews I've received in reverse chronological ord... read more

Created 26-10-2016 | Latest reply 10-05-2022 by Kelsey50

in San Francisco, CA

superking bed listing

we want to be able to list superking beds in our bedrooms. the menu picks in the setup seem to only offer king size - however , we can see from other listings they advertise superking. can anyone help in suggesting how we can do this? Thanks

Created 21-02-2017 | Latest reply 10-05-2022 by Mike-And-Jane0

Airbnb No Longer Supporting Google Voice Numbers

Airbnb is no longer supporting Google Voice numbers. We used to have our Google Voice number on our account but now it won't let us verify the number or put it on our account at all. We've talked with three Airbnb Support people who have all talked with t... read more

Created 25-09-2018 | Latest reply 10-05-2022 by Platt0

in Nashville, TN

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