Hosting

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Easy to claim covid for a full refund

I had a recent reservation that cancelled and received a full refund 1 1/2 days before check in, claiming she has covid. I have no way of knowing for certain if she does or not, but just before she cancelled, she did send me a lengthy message with several... read more

Created 03-01-2021 | Latest reply 03-01-2021 by Robbie54

404 Error when trying to leave a review

I have tried 20 times to leave a review for my guest. Every time I receive a 404 error. I have cleared my cache and tried using another browser and another computer, so I think it is on Airbnb's end. I have wasted hours trying to contact Airbnb and app... read more

Created 30-07-2020 | Latest reply 03-01-2021 by Sofie59

Tokeet - the channel manager that will corrupt your bookings and abandon you when you have a problem

So, a few weeks ago I subscribed to a channel manager called Tokeet. I wanted to try other channels for my listings. I have five apartment listings, have hosted over 1500 happy trips and have over 900 reviews. I chose a channel manager called Tokeet. It p... read more

Created 06-09-2018 | Latest reply 03-01-2021 by Sharon1206

in Sydney, Australia

stealing towels

Hello,I am about 4 months into hosting and on two occasions have had guests steal bath towels. Neither of them mentioned it and I feel a little awkward about how to proceed. I assume that they might have just taken them if they had ruined them or somethin... read more

Created 12-06-2016 | Latest reply 03-01-2021 by Vincent833

Host Account hacked - Payout account changed fraudulently

I am hoping to hear from other hosts who may have had experienced hacking on their account. Unbeknowest to myself, some time in December somehow my payour bank account details were deleted and a new overseas bank account added. Over $6,000 dollars has gon... read more

Created 09-01-2018 | Latest reply 03-01-2021 by Julia888

in Terrigal, Australia

Hosts watch out on overstayed guests

As an experienced host, I experienced the most horrible event in 5 years hosting. A guest was supposed to check out 11 am overstayed and refused to leave. I called police and police showed up. Guest told the police that he extended the stay and there is a... read more

Created 31-12-2020 | Latest reply 03-01-2021 by Mar125

Debating cancelling Airbnb Hosting

Getting answers to host has become nearly impossible from the City of Los Angeles. I was told the permit would renew on Feb 5, 2021 and I could only apply one month before. This means I would not be able to rent for the 35 days and have not been able to r... read more

Created 02-01-2021 | Latest reply 03-01-2021 by Rajan2

in Los Angeles, CA

Beware the "Let's split the payment" scam

Hi fellow hosts, My wife and I are still relatively new hosts, just passing the 6-month mark about a week ago, but we have been following the hosting forums for much longer. We have heard of various scams and scam attempts on Airbnb over the past few year... read more

Created 22-02-2020 | Latest reply 03-01-2021 by Debbie892

in Hong Kong

123

Guest cancellation asking for full refund

I have had two parties cancel their reservations about a week before their stay, both due to ilnesses in the family. In the most recent case, the woman said she needs to instead go visit her deathly ill father and cancelled one week before her stay. I hav... read more

Created 19-01-2018 | Latest reply 03-01-2021 by Valerie580

in Tampa, FL

Airbnb not refunding fees

Its crazy Airbnb is not refunding their booking fees and is only refunding the money that would be earned by the owners. They took ppp money and they still are collecting the fees.. crooks... read more

Created 15-04-2020 | Latest reply 03-01-2021 by Emiel1

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