I live in California and have to accept support animals even though I do not accept pets. Guests are starting to not even tell me they bring pets and now my guests said the carpet smelled of pet urine. I am furious! I gladly accept service animals that ar...
Hi everyone, I’m wondering how to handle utensils and dishes after guests has check-out!! I’d love to hear your experiences on this. Do you:Charge a cleaning fee that covers it? Mention it clearly in your additional house rules? Keep a board or small not...
Latest reply by
DeBron1
Royal Caribbean has revolutionized the cruise industry with its award-winning fleet of innovative ships, consistently earning recognition as the Best Overall Cruise Line for 22 consecutive years. From the groundbreaking Icon of the Seas to the legendary O...
Latest reply by
Guy991
Hi All I am a new host and had a situation where my guests child had messed the bed and they needed the bedding changed. I'm not sure how best to handle this. any tips?Do I charge the guest a cleaning fee for changing the bedding? Or do I leave extra bed...
Latest reply by
Lorna170
Hello, I am a new host. I usually have my cleaner go to clean a day before or day of check in for freshness. I had a guest check out on October 19th and another guest is checking in today October 24th. My cleaner was not available yesterday so she came to...
Latest reply by
Joelle43
Hi fellow hosts! I'm looking to enhance my short-term rental property in Florida to attract more bookings and improve guest experience. I'm considering setting up a small office space on the lanai (screened-in patio), including a weather-resistant desk an...
Latest reply by
Anju138
I so background checks in all my long stay guests. It's in the description of the property and house rules. I had a new listing that erroneously was set on instant booking. It's set on default. However, I was able to accommodate except that the guest ...
Latest reply by
Keren75
Hello everyone ,I hope you’re having a great week!
Putting yourself in the shoes of a guest can completely change the way you view your listing. Imagine walking in, feeling welcomed, and noticing all the thoughtful details that make a stay comfortabl...
Latest reply by
Elisa