What hosts are saying

    Does Airbnb have actual humans reviewing our requests or it’s all through a system? A guest has left a review full of lies and Airbnb has denied my request twice. She said I lack empathy in her review because I didn’t let her check in early to an apartme...
    Hi, our family have 5 airbnbs in Switzerland. Ski apartments. We are looking to change the duvet covers and towels. We would really appreciate some help to find the best ones. We are looking for good duvet covers, nice quality no iron needed. and we would... Latest reply by Lorna170
    Hi everyone. I'm fairly new to this. I offer my home to up to 6 guests and 2 dogs with a small cleaning fee (just £30) because I don't want to put off parties or less people. Is there a smart way to manage cleaning fees so that If just one or two people b... Latest reply by Helen3