ABB removed "not comfortable" as a reason to decline

Russel302
Level 2
Las Vegas, NV

ABB removed "not comfortable" as a reason to decline

This summer ABB in their infinite wisdom removed "not comfortable" as a reason for declining either instant bookings or booking requests.  I'm pretty sure it was instant bookings, but I would love for someone to confirm it?

2 Replies 2
Helen744
Level 10
Victoria, Australia

@Russel302 Instant book  by its nature means automatic booking.Sometimes a guest will still need to contact the host if for instance they wish to break a 'house rule ' with permission, such as bringing a pet to a 'no pet house'. This sometimes will  also kick in if the guest /guests  wish to 'not share ' id with the host after booking. or any number of minor reasons such as wishing to do split payments but the context of ' not comfortable I think is to do more with wishing to ' cancel a guest or not accept a guest on the none IB platform... H

If for instance the guest refuses to communicate or indicates they may be having a party or intending to host others outside the reservation ..H

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