@Russel302 Instant book by its nature means automatic booking.Sometimes a guest will still need to contact the host if for instance they wish to break a 'house rule ' with permission, such as bringing a pet to a 'no pet house'. This sometimes will also kick in if the guest /guests wish to 'not share ' id with the host after booking. or any number of minor reasons such as wishing to do split payments but the context of ' not comfortable I think is to do more with wishing to ' cancel a guest or not accept a guest on the none IB platform... H