AIRBNB Locking Host Calendars

[Susan3854]

What are other hosts seeing regarding this sudden URGENT message that simultaneously locks your hosting calendar?    Popped up on my account today,  following a superhost notice.   

There was no prior email explaining what was going to be requested and why. 

We thought it was a scam and collection of unnecessary information. 

Has anyone else seen these messages asking for Citizenship, Country of Birth, etc?       

[Joelle43]

Hello @Susan3854 

Can you post the screen shot of this urgent message as it's impossible to comment without it I think?

[Joan2709 · Accepted solution]

@Susan3854 

Just a guess, but Airbnb has been asking Hosts to re-verify their identities and if you don't, you calendar will be blocked until you do. You should have seen this warning on the traveling side of your profile. 

That said, I would contact Airbnb yourself and ask about the email before clicking any links:

[Elisa]

Hi @Susan3854 😊, 

Thank you for asking this question here!

What do you think of the help shared by our hosts?
Did you try reaching out to customer support?

Warm regards 🌻,