AirBNB staff don't look into my support request properly and just get rid of me

Sarah6345
Level 1
Barcelona, Spain

AirBNB staff don't look into my support request properly and just get rid of me

Host cancelled with the weather policy that wasn't even and issue and I had already checked with her a few days before.

Instead Airbnb just stick to their policy BS with no awareness of what this situation did to me

It was all a scam but they basically let her get away with it and do nothing for me.

All they wanted to do was close my call and I couldn't get anyone to listen to me properly

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