Airbnb host accused us of damage

Airbnb host accused us of damage

Airbnb "superhost" accused us of damage, filed the claim on June 23, 2024 per a recorded phone call with Airbnb representative named Sweet, however we did not arrive to their location until June 25, 2024 and now Airbnb is siding with the host demanding payment. 

2 Replies 2
Helen3
Level 10
Bristol, United Kingdom

If you weren't at the property when the claim was filed sounds like there is an error. What did the host say @Bill1671 

Mike-And-Jane0
Level 10
England, United Kingdom

@Bill1671 How weird. My only question is how do you know when the claim was filed? When were you notified of it?