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Airbnb is stealing my money now???

‎12-03-2020 06:00 PM
Sophie1105
Level 2
New York, NY
‎12-03-2020 06:00 PM

Airbnb is stealing my money now???

So Airbnb canceled one of my reservation by accident due to some "glitch" like they said. And now the guest is like "oh that's ok i had changed my mind anyway and don't want it reinstated". WTF??? I had a strict canselation policy. The guest canceling would have still allowed me to keep 1/2 and Airbnb is like "ooops we arre sorry". I am BEYOND pissed off. Anybody had any success dealing with it? I may sue them in the small claims court just on principle. Totally unacceptable.

‎12-03-2020 06:00 PM
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