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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

I had this happen in august and I am trying to get ahead this time.. All of a sudden all my bookings dropped off. in august i had half of august open and most of sept and no inquiries... all if a sudden was like broke and sept filled up last sec but i hav... Latest reply by Paula

I am the owner of a 5-5 lake front property. I hired a management/cleaning company when we first listed on Airbnb. The manager is set up as the "host" (per his request) and I am the co-host. Today he booked a large group for December 23-25 EVEN THOUGH the... Latest reply by Helen3

I want to complain about Airbnb's conduct, but I can only assume given the howling incompetence demonstrated by Airbnb, that you don't have one.I say this, as I have asked multiple times and have been rewarded with pat responses that bear no resemblance t... Latest reply by Kia272

I had a guest that was really bad and they have currently reserved some dates at my premises. Considering the experience with them I would like to cancel their reservation. Latest reply by Helen3

i have 19 listings in the platform. How come there's not 1 booking since October up to now? Latest reply by Helen3

Hello, my consern is that the host sent me a refund by mistake then asked to get back the money. I sent him back the money through Airbnb. My question is: can he cancel the transfert from his bank, or the transfert is final?. If yes and I will lose my mon... Latest reply by Alicia753

Hello,I need some clarification regarding client cancellation for a month long rental request.if the client cancels 30 days or more before their arrival does all costs get reversed?Would there be any AirBnB charges imposed? the cleaning fee ? I have a po... Latest reply by Alicia753

Has anyone else noticed a possible instant book glitch? One of my listings hasn't had a booking for much longer than usual. I used an Incognito browser to search as a guest for my listing. I zoomed way in and found it. When I toggled on Booking options > ... Latest reply by Smith50

Hello, I've recently switched to 30 day min rentals. However, once in a while a guest needs to leave early and would like to amend their reservation to receive a partial refund. I'm amicable to this, but it raises the question - what is reported to NYC ... Latest reply by Bhumika

Hello This is to inform you that the host didn't refund me the total amount of my first payment. We had to cancel the trip due to a surgery in the dates we would be going there. He only refund us 100€ instead of 352€.He didn't refund even the 50% that ... Latest reply by Mike-And-Jane0