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Airbnb exists to create a world where anyone can belong anywhere. This means every member of our community should feel valued and respected. We understand people may have diverse opinions, but it’s important to express them with kindness and understanding...

Hi All, I'm brand new here. I just listed my condo a little over a week ago and I already have 10 reservations. I had no idea my place would rent so quick, its a bit overwhelming! Anyway about messaging. I get the same texts on my phone that I see on the ... Latest reply by Erik1434

Hi CommunityI'm in a pickle. I've sent 3 messages via Airbnb and have left a voicemail with my guest asking her to confirm the names of the guests staying and also to read the updated house rules. I haven't had a reply. I told her if I didn't hear back by... Latest reply by M199

We are hosts from Sedona Arizona. This past week the state park suspended all activities in the parks in our area due to forest and grass fires. This means no hiking on the trails or fishing or swimming in the creeks. However, the property is safe as the ... Latest reply by Glen-And-Adam0

We rent out a spacious two-bedroomed suite which is on the lower floor of our house. We have a beautiful pool table which is my husband's pride and joy and from bad experiences, we only let adults with no accompanying children use it and request a $50.00... Latest reply by Jessica-and-Henry0

I view my own experiences as a guest as follows: I am staying in an Airbnb that is a home belonging to someone else. It often is unique or has different features from a hotel. I might choose it for the decor or particular location or amenities. I might a... Latest reply by Laura2592

As a fairly new host, I need input from someone far wiser than I. My hosting home is in a 55+ community that requires a background check for the safety of all. A guest booked and then decided that she didn't like the questions on the background check form... Latest reply by Anne-Marie340

Hi Everyone,we’ve been at this for two months now and we’ve been booked every weekend during that time. But when we check on the house we always find it a mess. We’re also having trouble finding quality cleaners but that’s another issue. And after all thi... Latest reply by Fred13

I've enabled Professional Hosting tools but still can't send attachments to the email alias - how are we expected to communicate??? Latest reply by Sarah977

HelloCan an electric wall-mounted fireplace be considered an "indoor fireplace" and checked under amenities? airbnb doesn't say anything about fake fireplaces. Latest reply by Andrea1160

We are currently purchasing a property 5 hours from us in a touristy area that we frequently visit. Currently the property is listed on Airbnb and has a rating on 4.53, it’s managed by an agency. I would like to do some repairs and then continue with th... Latest reply by Alex208