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Level 1

I am writing to share my deeply frustrating and disappointin... Latest reply

I am writing to share my deeply frustrating and disappointing experience with Airbnb in the hopes that it may resonate with o... Latest reply

Level 1

Lexington, MA

I have called numerous times about damage to our home by a g...

I have called numerous times about damage to our home by a guest. I provided clear documentation of the damage. They keep pro...

Level 1

I had a guest leave a great review, concluded with a 10/10 e... Latest reply

I had a guest leave a great review, concluded with a 10/10 experience, but after I found damage to the property I had to subm... Latest reply

Level 10

Tucson, AZ

I had an awful guest experience and tried to settle it with ... Latest reply

I had an awful guest experience and tried to settle it with the guest personally. She stayed at a reduced rate and then neede... Latest reply

Level 4

Santa Ana, CA

Current Situation: I have a ABnB room in a shared home booke... Latest reply

Current Situation: I have a ABnB room in a shared home booked for 3 nights. There's a camera outside on the front door, so ca... Latest reply

Level 3

London, United Kingdom

Hiya, I have airbnbed for at least 6 yrs and never had a com... Latest reply

Hiya, I have airbnbed for at least 6 yrs and never had a complaint about noise. It is a Victorian property, with wooden floo... Latest reply

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