Booking change

[Melody322]

I had a Guest that needed to reschedule his booking from July 11 through the 13th to September. I accepted the change, but the dates for July 11 through 13th are still showing booked by the same person. How do I release that booking

[Lorina14 · Accepted solution]

@Melody322 

Sometimes if you log out of your account and back in, it will reset.

I’ve had issues where someone cancels and it still is showing on my calendar for 5 min while the system updates but u got a cancellation email and it’s noted in the messages as well.

[Alex]

Hi @Melody322! 

Just coming back to this thread after a few weeks, were you able to release the booking? Let us know how the situation turned out! 

Best, 

Alex