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‎10-11-2023 04:39 PM
Denise1745
Level 1
‎10-11-2023 04:39 PM

Booking

Authorization for a booking was voided. Why?  Had been texting with host, now get get in touch.  Please advise. 

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‎10-11-2023 04:39 PM
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2 Replies 2
‎10-11-2023 08:09 PM
Helen3
Top Contributor
Bristol, United Kingdom
‎10-11-2023 08:09 PM

If Airbnb cancelled a confirmed booking it's normally because there is an issue with your payment method, or your profile has been flagged for some reason.

 

What did the host say @Denise1745 

 

Give  Airbnb a call and see if they will tell you.

‎10-11-2023 08:09 PM
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‎17-11-2023 07:44 PM
Paula
Former Community Manager
Former Community Manager
Port Moody, Canada
‎17-11-2023 07:44 PM

Hello @Denise1745, as mentioned by our amazing Host Helen, could you share if the Host mentioned anything in advance? Did you have the opportunity to reach out to the Support Team? Here is the link where you can contact them in case you find it useful:  https://www.airbnb.ca/help?audience=guest

 

Please keep us posted.

 

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Please follow the Community Guidelines // Por favor consulta las Normas de la comunidad

‎17-11-2023 07:44 PM
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