Calendar

[Susan6432]

I have a guest that canceled a reservation, but it’s still showing on my calendar.

[Patricia2526]

Hi @Susan6432 

First, open the reservation details and check the status. Does it clearly say “Canceled”?

Sometimes the app lags logging out and back in can also refresh it.

If it still doesn’t clear contact Airbnb Support.

[Lorina14 · Accepted solution]

@Susan6432 

Sometimes it takes 5-10 min for the reservation to disappear from your calendar. You can log out and back in, refresh, and it can still take a moment to update. If it still shows up in 10 min then you can contact support. Double check to make sure the reservation says cancelled but I have had this happen several times even though the reservation says cancelled. 

[Paula]

Hello @Susan6432,

Since you posted yesterday, I wanted to check in and ask whether the reservation is still showing in your calendar or if it disappeared a few minutes later, as the hosts mentioned below.

Please keep us updated.