Kari4334 Level 2 Ocean Springs, MS Guest wants full refund for cleanliness, but has more than d... I would like some guidance on how to proceed with this situa... Latest reply I would like some guidance on how to proceed with this situation. I have a guest who complained at nearly 1am of bugs in my ... Latest reply
Nehemiah4 Level 1 Adelaide, Australia Different guest arrival at home Hi all, I’ve currently been hosting guests who said there wo... Latest reply Hi all, I’ve currently been hosting guests who said there would be 4 adults and 2 children. Upon check in, the initial guest... Latest reply
Thainara4 Level 2 Sydney, Australia How would you respond if a guest asks to do their laundry in... I’ve noticed that guests from a specific region ask to do th... Latest reply I’ve noticed that guests from a specific region ask to do their laundry in a short stay! I have a guest who just arrived toda... Latest reply
Marco65 Level 6 Rome, Italy Guests and air conditioning Are your guests normally free to use air conditioning at any... Latest reply Are your guests normally free to use air conditioning at any temperature and throughout the year? What is the temperature you... Latest reply
Sara851 Level 2 Scottsdale, AZ AIRBNB LACKS HOST SUPPORT-FRAUDULENT GUEST WITH FIREARMS, TH... The incident was brought to my attention and i immediately c... Latest reply The incident was brought to my attention and i immediately contacted Urgent support. I have YET to receive support. I call an... Latest reply
Ryan368 Level 7 Colorado Springs, CO AirCover - What's the point? Short story... We have a relatively new listing in our accou... Latest reply Short story... We have a relatively new listing in our account. We have several older listings, we are superhosts, I have bee... Latest reply