Credit when host cancels?

[Terrill0]

In the past when a host canceled my stay (as a guest) Airbnb would refund me and give me a credit towards my next booking. Do they do that anymore? I just had a host cancel my stay a month out. Everything affordable in the area has been booked and I’m receiving a refund on the booking…but no “extra credit”

what changed? I thought the penalty Airbnb hits hosts that cancel with goes towards helping guests find a place and recompenses them for the inconvenience…

im not sure Airbnb does this anymore. Is the penalty charge for hosts just that?

[Gwen386]

Hi

so sorry to hear about this. This link may help depending on your specific situation.

https://www.airbnb.com/help/article/170

[Pat271]

@Terrill0 

Not having ever cancelled a guest, I’m not sure, but it might have something to do with how far out in time the booking is. 1 month out is less of a crisis than, say, 1 day out. Perhaps guests who are cancelled closer to check-in time are given extra credit.