Carl-Fredrik1 Level 2 San Mateo, CA Last minute discounts Is there a bug right now where last minute discounts are not... Is there a bug right now where last minute discounts are not applied?
Carl-Fredrik1 Level 2 San Mateo, CA Cancellation for booking that happen on the day of check in If a guest books a trip less than 24 hours before scheduled ... If a guest books a trip less than 24 hours before scheduled check-in, what is their cancellation policy? And is there an incr...
Joseph2160 Level 2 San Jose, CA AirBNB Refund Failed - Who to Contact? Going to keep things short and simple Nov 1st : I cancelled ... Going to keep things short and simple Nov 1st : I cancelled a 100% refundable reservation (Paid via bank ACH). Refund e-mail ...
Jamie1330 Level 1 London, United Kingdom 100% refund to guest because we didn't mention our cat in li... We recently had an extremely frustrating experience as a Hos... Latest reply We recently had an extremely frustrating experience as a Host and I'd love to know if anyone thinks we have grounds to challe... Latest reply
Bhumika Community Manager Toronto, Canada Do you charge extra for early check-in? Hi everyone, When traveling, it's usually common for gu... Latest reply Hi everyone, When traveling, it's usually common for guests to encounter unexpected situations or change in plans. Wheth... Latest reply
Megan160 Level 10 Tucson, AZ I will no longer post a bad review about a guest I had an awful guest experience and tried to settle it with ... Latest reply I had an awful guest experience and tried to settle it with the guest personally. She stayed at a reduced rate and then neede... Latest reply