Hey @Linda4457,
Welcome to the Community Center! Although we're not Airbnb Support we can offer support and guidance in some cases.
Once you’ve submitted your information for verification , it may take some time for your identity to be confirmed. It’s important to ensure that the information you provide is valid, accurate, and up to date - otherwise it may take longer to process.
The 'Verifying you identity' article on the Help Center can support you with troubleshooting and also pop you in touch with the Support Team, if you need it.
Hopefully, it's all resolved for you though. 🤞