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Google calendar sync receiving wrong end dates from Airbnb

Answered!
‎10-06-2023 09:54 PM
Terence55
Level 2
Burbank, CA
‎10-06-2023 09:54 PM

Google calendar sync receiving wrong end dates from Airbnb

Since entering the summer release program I have been having a couple issues with Calendar sync and the 2 nights between bookings setting not being honored. Airbnb chat support is useless in getting these software bugs reported to the correct people. I can't be the only one having this issue.
If someone is booked from the 15th to the 17th for example, on Google calendar it will show them checking out on the 16th. And the entry is not editable in Google calendar as it is a locked file coming from Airbnb.
I also have the "block the night before and after a booking" setting enabled since Covid. Now, even though that is set, Airbnb is allowing next day bookings. I think these two bugs may be related.

‎10-06-2023 09:54 PM
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Top Answer
‎09-09-2023 04:53 PM
Bhumika
Community Manager
Community Manager
Toronto, Canada
In response to Bhumika
‎09-09-2023 04:53 PM

Hi @Terence55 @Aaron1026, apologies for the delayed updates.

I wanted to circle back to this thread and let you know that if the host/guest is experiencing issues where reservation check-out dates are being inaccurately displayed on users' Google Calendar previews, Please be advised that this is not an issue on Airbnb's Calendar sync side, but a Google calendar's issue.

 

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‎09-09-2023 04:53 PM
30 Replies 30
yesterday
Bhumika
Community Manager
Community Manager
Toronto, Canada
In response to Joan2709
yesterday

Hi @Joan2709 @Terence55 @Luke-and-Jackie0 , I noticed all your recent comments on this thread and am sorry to hear that you're still facing issues with this one. I'll pass over your feedbacks with the concerned teams as well. 

 

Thanks again for sharing your feedback! 

 

Kind regards,

Bhumika

 

 

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yesterday
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