Google calendar sync receiving wrong end dates from Airbnb

Answered!
Terence55
Level 2
Burbank, CA

Google calendar sync receiving wrong end dates from Airbnb

Since entering the summer release program I have been having a couple issues with Calendar sync and the 2 nights between bookings setting not being honored. Airbnb chat support is useless in getting these software bugs reported to the correct people. I can't be the only one having this issue.
If someone is booked from the 15th to the 17th for example, on Google calendar it will show them checking out on the 16th. And the entry is not editable in Google calendar as it is a locked file coming from Airbnb.
I also have the "block the night before and after a booking" setting enabled since Covid. Now, even though that is set, Airbnb is allowing next day bookings. I think these two bugs may be related.

Top Answer
Bhumika
Community Manager
Community Manager
Toronto, Canada

Hi @Terence55 @Aaron1026, apologies for the delayed updates.

I wanted to circle back to this thread and let you know that if the host/guest is experiencing issues where reservation check-out dates are being inaccurately displayed on users' Google Calendar previews, Please be advised that this is not an issue on Airbnb's Calendar sync side, but a Google calendar's issue.

 

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34 Replies 34

@Terence55 

So....not fixed. 

 

Airbnb doesn't have alot of incentive to fix how they code their links to outside calendars. That said, sounds like Hosts exporting their Vrbo calendars don't have a problem. Additionally, Airbnb removed the notes feature on the calendar in the at-a-glance view, which forced Hosts to create Google Calendars for their cleaners to use.

 

I do believe Airbnb should address this with their engineering department, since this coding issue with the link and Airbnb's removal of the notes feature forced Hosts to use outside calendars to faciliate bookings and cleaning, perhaps one of the moderators can forward this issue to the appropriate team at Airbnb. It does affect a large number of Hosts.

 

@Rebecca @Bhumika @Quincy 

Bhumika
Community Manager
Community Manager
Toronto, Canada

Hi @Joan2709 @Terence55 @Luke-and-Jackie0 , I noticed all your recent comments on this thread and am sorry to hear that you're still facing issues with this one. I'll pass over your feedbacks with the concerned teams as well. 

 

Thanks again for sharing your feedback! 

 

Kind regards,

Bhumika

 

 

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Kim-Maree0
Level 2
Brisbane City, Australia

I have this issue with syncing to ical, it's so frustrating.

Mary7098
Level 1
Deerfield Beach, FL

Same issue with both I cal and google cal. Airbnb, will there be a fix for this? 

I have this issue also. I assume if it works for VRBO, but not AirBnB, then it would be an AirBnB issue. Do they read these threads?  

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