Guest List

[Brad1068]

I recently noticed that guests are not able to populate the names of the additional guests when making a reservation. Up until recently I was able to have potential guests populate the guest list prior to accepting their request. They don't seem to be able to do this anymore. 

Is anyone else having this issue? Do I need to change a setting? 

[Rebecca]

Hi @Brad1068 👋

How have you got on in resolving the issue? You may find some support in these articles if you haven't managed to resolve the issue: 

✨ Change the number of guests on your reservation

✨ Share trip details with other guests

✨ Adding full names of all guests to a reservation

I hope these help 😊

[Brad1068]

It seems guests can no longer add the guest list prior to me accepting their reservation. On previous bookings I was able to ask the quests to update their guest list before I accepted their reservation. I did this as part of my screening process. Now when I ask guests to update their guest list, they do not have the option to add guest to the guest list prior to me accepting their reservation.  

Why is this? has something changed? 

[Post merged by Community Manager to keep relevant  and similar discussions from the author in one place]